2. Information We Collect
2.1. Personal Information: When you use our services, we may collect personal information that you knowingly and voluntarily provide. This may include your name, contact information, address, and payment details, which are necessary for booking and providing our removal services.
2.2. Usage Data: We may also collect information about how our website and services are accessed and used. This usage data may include your IP address, browser type, and version, the pages you visit, the time and date of your visit, and other diagnostic data.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1. Service Delivery: To provide the removal services you request, including processing orders and arranging logistics.
3.2. Communication: To communicate with you, respond to your inquiries, and send important service-related information, such as booking confirmations and updates.
3.3. Improvement: To analyze and improve our services, website, and customer experiences. We may use your information to tailor our offerings to your needs and preferences.
3.4. Marketing: With your consent, we may send you promotional materials, special offers, or other information about our services. You have the option to opt out of marketing communications at any time.
4. Information Sharing
We respect your privacy, and we do not sell, trade, or rent your personal information to third parties. However, there are instances where we may share your data, including:
4.1. Service Providers: We may share your information with third-party service providers who help us deliver and improve our services, such as payment processors and logistics partners. These service providers are obligated to protect your information.
4.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or warrants.
5. Your Rights and Choices
You have certain rights regarding your personal information. These rights may include the ability to access, correct, or delete your data. You can also object to the processing of your information or withdraw your consent for marketing communications.
To exercise your rights or make choices about your information, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We take the security of your data seriously. We implement measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
8. Contact Us
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to improve your browsing experience, store your preferences, and analyze how you interact with websites. Cookies do not contain personally identifiable information.
3.1. Essential Cookies: These cookies are necessary for the proper functioning of our Website. They enable you to navigate our site and use its features, such as accessing secure areas or making online bookings.
3.2. Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. This data helps us optimize our Website and improve its performance.
3.3. Functionality Cookies: These cookies allow our Website to remember choices you make (such as language preferences) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as live chat support.
3.4. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may be used by advertising networks to display ads on other sites based on your browsing behavior.
4. Your Cookie Choices
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being placed. However, if you choose to disable cookies, some parts of our Website may not function properly.
You can manage your cookie preferences by adjusting your browser settings or using cookie consent tools available on our Website.
5. Third-Party Cookies
Our Website may include third-party content and services, such as social media features or embedded videos. These third parties may set cookies on your device when you interact with their content on our Website. We do not have control over these cookies. Please refer to the privacy and cookie policies of the respective third parties for more information.